SaaS Penetration Testing: Protecting the Platforms Your Customers Trust

Yes. We assess tenant isolation, role-based access controls, SSO, API authorization, and complex business logic to identify weaknesses that could allow unauthorized access, privilege escalation, or exposure of customer data.

Automated tools are valuable, but they can miss business logic flaws, complex authorization weaknesses, and vulnerabilities that become exploitable when combined. Packetlabs' human-led testing complements your existing security tools by validating real-world attack paths and their potential impact.

We coordinate testing around your development schedules and operational requirements. Where possible, we recommend testing in a non-production environment. When production testing is necessary, we establish agreed safeguards to minimize operational risk.

Timelines depend on application complexity, the number of systems and user roles, and the depth of testing required. During scoping, we'll define the assessment coverage, testing schedule, deliverables, and expected turnaround so you can plan around release dates or customer deadlines.

Yes. Independent penetration testing can provide documented security validation to support applicable SOC 2, ISO 27001, and other compliance requirements. Reports and remediation evidence can also support audit preparation, although penetration testing alone does not establish compliance.

Penetration testing documentation can support vendor security questionnaires, procurement reviews, and customer assurance requests. We'll help clarify the available reporting documentation and any confidentiality or sharing requirements during scoping.

Your team receives a detailed report with validated findings, severity ratings, technical evidence, reproduction steps, and actionable remediation guidance. The Packetlabs Portal also supports findings management, collaboration, and Jira and ServiceNow integrations.

Packetlabs engagements are delivered by our in-house penetration testers, with no outsourcing. Our team maintains an OSCP-minimum certification standard and combines extensive manual testing with automated tools to assess complex environments.

Pricing depends on the size and complexity of your environment, testing scope, and engagement requirements. We'll review your applications, APIs, cloud infrastructure, and security goals before recommending a scope and providing a transparent quote with pricing, timelines, and deliverables.

False positives: A certified tester manually validates every finding before it reaches your report. You get confirmed, exploitable risk, not raw scanner output.

False negatives: Our testing is 95% manual and coverage-based. We don’t stop at the first exploit. Testers look for multiple ways in, chain attack paths, and probe business logic and access controls that automated tools miss.

Yes. Penetration tests include one retest of all identified findings, available any time within 6 months of your final report. Continuous testing clients get ongoing retesting every month.

Every engagement is scoped to your environment, goals, and compliance needs.