Services Social Engineering
Phishing emails, urgent phone calls, and rogue visitors bypass firewalls every day. Packetlabs, a North American penetration testing company, guides you to stop them with highly trained Social Engineers that emulate real‑world scams across email, phone, SMS, and physical access.
Your three‑step path to human‑layer resilience:
Launch real‑world attacks: Targeted phishing, vishing, smishing, and onsite intrusions that mirror today’s threat‑actor tactics
See the impact live: Watch who clicks, who grants access, and how quickly controls trigger, all streamed to you via our pentest team
Fix fast and train smarter: Get a prioritized action plan that tightens processes, tunes detections, and elevates employee security awareness
Prove your people, processes, and technology can resist social‑engineering threats—before criminals cash in.
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Your three‑step path to human‑layer resilience:
Launch real‑world attacks: Targeted phishing, vishing, smishing, and onsite intrusions that mirror today’s threat‑actor tactics
See the impact live: Watch who clicks, who grants access, and how quickly controls trigger, all streamed to you via our pentest team
Fix fast and train smarter: Get a prioritized action plan that tightens processes, tunes detections, and elevates employee security awareness
Prove your people, processes, and technology can resist social‑engineering threats—before criminals cash in.
Service Highlights
Leverage Six Core Competencies
Packetlabs’ Social Engineering engagements are comprised of: Phishing (Allowlisted); Spear-Phishing (Non-allowlisted); Vishing; Smishing: Physical Access (Tailgating): and USB Drops. Most commonly, Packetlabs conducts a Phishing for Compromise campaign to gain unauthorized access to externally exposed gateways and applications. This includes any SaaS used by the organization, such as email and cloud providers, password managers, and code repositories. The goal of this engagement is to answer the ‘so what’ for when credentials or access is obtained.
The Packetlabs Commitment
Reduce Dwell-time
The real value of a red‑team exercise isn’t the breach—it’s the lessons that follow. In our Post‑Mortem Debrief, Packetlabs sits down with your blue team to replay the attack minute‑by‑minute, highlighting every detection opportunity that slipped past the SIEM or SOC analyst. For each gap we map the root cause, recommend the improvements required to close it, and prioritize fixes by dwell‑time reduction and business impact.
CREST-Accredited Expertise
Your leadership team can’t afford guesswork—they need rock‑solid proof the people testing your defenses meet the world’s highest bar. That’s why Packetlabs earned CREST accreditation, cybersecurity’s gold‑standard seal awarded only after rigorous, hands‑on exams and ongoing audits by the Council of Registered Security Testers.
In-Depth Methodologies
Our Penetration Testing methodology is derived from the SANS Pentest Methodology, the MITRE ATT&CK framework for enterprises, and NIST SP800-115 to ensure compliance with the majority of regulatory requirements. This methodology is comprehensive and has been broken up based on which areas can be tested with automation and those which require extensive manual testing.
Emphasis on Cross-Team Learning
82% of social engineering-related data breaches contain a human element, making the outcome of Social Engineering exercises critical for Employee Awareness Training, cybersecurity roadmaps for stakeholders, regulatory compliance, and, above all, a security posture strong enough to fend off increasingly sophisticated attacks.
Resources
Penetration Testing Methodology
Our Penetration Security Testing methodology is derived from the SANS Pentest Methodology, the MITRE ATT&CK framework, and the NIST SP800-115 to uncover security gaps.
Download MethodologyRelated Posts
April 08 - Blog
3 Types of Social Engineering Attacks and How to Avoid Being a Victim
Human error accounts for 85% of breaches of which 35% were social engineering attacks. Learn about 3 types of social engineering attacks and how to prevent a potential attack.
September 14 - Blog
4 Effective Techniques for Social Engineering Penetration Testing
95% of all breaches can be attributed to human error. Social engineering penetration testing is one way for businesses to detect and prevent the threats that exploit humans.
August 05 - Blog
Unique Types of Social Engineering
Social engineering is a type of confidence trick for the purpose of information gathering, fraud, or system access. Here are some examples of common and unique techniques.
