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Social Engineering

It starts with a single click. A "CEO" asks for an urgent wire transfer. A 'vendor' calls to reset credentials. A stranger flashes a badge and walks right in. In minutes, years of security investments are undone, without a single exploit of your network. As a Penetration Testing company known for the most thorough testing standards, we design our Social Engineering engagements to simulate the tactics real adversaries employ, across email, phone, SMS, and physical intrusion, exposing the human vulnerabilities that evade even the best-built defenses.

Your three-step path to individual-proof security:

  1. Simulate Real‑World Threats: We deploy phishing, spear-phishing, vishing, smishing, and physical intrusion campaigns designed to mirror the exact and evolving tactics adversaries use.

  2. See Weaknesses Unfold: Track clicks, credential leaks, and access attempts in real time. Our penetration testing team validates and analyzes every event.

  3. Close Gaps Fast, Train Smarter: Receive a prioritized action plan that hardens processes, sharpens detections, and elevates employee security awareness and resilience against future attacks.

Turn your team into your strongest defense, not your easiest target.

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Your three-step path to individual-proof security:

  1. Simulate Real‑World Threats: We deploy phishing, spear-phishing, vishing, smishing, and physical intrusion campaigns designed to mirror the exact and evolving tactics adversaries use.

  2. See Weaknesses Unfold: Track clicks, credential leaks, and access attempts in real time. Our penetration testing team validates and analyzes every event.

  3. Close Gaps Fast, Train Smarter: Receive a prioritized action plan that hardens processes, sharpens detections, and elevates employee security awareness and resilience against future attacks.

Turn your team into your strongest defense, not your easiest target.

Service Highlights

Six Core Attack Vectors Simulated.

Packetlabs' Social Engineering engagements include Phishing (allowlisted), Spear-phishing (non-allowlisted), Vishing, Smishing, Physical Intrusion (tailgating), and USB drops. These controlled campaigns reveal how attackers could bypass technical defenses and exploit human trust to gain initial access to SaaS apps, email, code repositories, and other critical gateways. Why it matters: Attackers gain access through people, whether by logging in with stolen credentials or physically walking in through weak controls. By emulating the six most common social engineering tactics, we expose the gaps in both human and process defenses before adversaries do.

The Packetlabs Commitment

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Reduce Dwell-time

The real value of a red‑team exercise isn’t the breach—it’s the lessons that follow. In our Post‑Mortem Debrief, Packetlabs sits down with your blue team to replay the attack minute‑by‑minute, highlighting every detection opportunity that slipped past the SIEM or SOC analyst. For each gap we map the root cause, recommend the improvements required to close it, and prioritize fixes by dwell‑time reduction and business impact.

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CREST-Accredited Expertise

Your leadership team can’t afford guesswork—they need rock‑solid proof the people testing your defenses meet the world’s highest bar. That’s why Packetlabs earned CREST accreditation, cybersecurity’s gold‑standard seal awarded only after rigorous, hands‑on exams and ongoing audits by the Council of Registered Security Testers.

In-Depth Methodologies

Our Penetration Testing methodology is derived from the SANS Pentest Methodology, the MITRE ATT&CK framework for enterprises, and NIST SP800-115 to ensure compliance with the majority of regulatory requirements. This methodology is comprehensive and has been broken up based on which areas can be tested with automation and those which require extensive manual testing.

Emphasis on Cross-Team Learning

82% of social engineering-related data breaches contain a human element, making the outcome of Social Engineering exercises critical for Employee Awareness Training, cybersecurity roadmaps for stakeholders, regulatory compliance, and, above all, a security posture strong enough to fend off increasingly sophisticated attacks.

Why Invest in Social Engineering Exercises?

The Demonstration of How Attacks Can Exploit Cloud Environments

Packetlabs will demonstrate how attackers can exploit app-based consent by creating an application and coercing users into granting permissions, as well as craft pretexts and scenarios to gain initial access to the cloud console or an account in either Google Workspace, Entra ID, and/or Cloud Console Access.

The Identification of Your Attack Surface

By gathering a list of external portals and gateways–and any information on the Dark Web about your organization to aid in discovering information about the endpoint operating system and browsers used–your assigned ethical hackers will identify the scope of your attack surface.

Thorough Testing of Staff and Processes

Packetlabs will create a narrative tailored to the organization and formulate a scenario designed to trigger urgency in staff, which can make the victim more likely to comply, in order to gauge the effectiveness of Employee Awareness Training.

The In-Depth Assessment of Physical Security

Packetlabs will attempt to gain unauthorized access to a restricted physical area. Our team will gather information about the organization's layout, security measures, and personnel as part of the Open Source Intelligence Gathering (OSINT) phase.

Resources

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Penetration Testing Methodology

Our Penetration Security Testing methodology is derived from the SANS Pentest Methodology, the MITRE ATT&CK framework, and the NIST SP800-115 to uncover security gaps.

Download Methodology
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    • Toronto | HQ
    • 401 Bay Street, Suite 1600
    • Toronto, Ontario, Canada
    • M5H 2Y4
    • San Francisco | HQ
    • 580 California Street, 12th floor
    • San Francisco, CA, USA
    • 94104