Technology & SaaS Penetration Testing
Protect Cloud Applications and Customer Data
Technology companies and SaaS providers are among the highest targeted industries, with attackers aiming to exploit customer-facing applications, multitenant environments, CI/CD pipelines, and third-party integrations. A single breach can expose sensitive customer data, disrupt service availability, trigger SLA violations, and cause long-term reputational damage.
For CISOs, engineering leaders, and SaaS cybersecurity teams, penetration testing delivers critical visibility into real-world attack paths. Packetlabs helps technology and SaaS organizations identify vulnerabilities across cloud-native apps, APIs, and backend infrastructure, before adversaries exploit them. With 95% manual testing and CREST-accredited methodologies, we validate controls against advanced attack scenarios and strengthen resilience against financial loss, churn, and regulatory penalties.
With tailored penetration testing, we help technology and SaaS organizations:
1) Protect customer data and privacty across multitenant SaaS applications and platforms; 2) Validate API and CI/CD pipeline security to prevent supply chain compromise; 3) Reduce downtime and SLA breaches by identifying high-impact vulnerabilities early; 4) Strengthen security across third-party integrations and vendor ecosystems; 5) Differentiate through security assurance in competitive SaaS and tech markets; and 6) Demonstrate resilience and compliance requirements to customers, partners and regulators. Testing supports standards such as:
SOC 2 Type II, PCI DSS v4.0, NIST SP 800-115, ISO/IEC 27001, GDPR, PIPEDA, NIS2 Directive
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With tailored penetration testing, we help technology and SaaS organizations:
1) Protect customer data and privacty across multitenant SaaS applications and platforms; 2) Validate API and CI/CD pipeline security to prevent supply chain compromise; 3) Reduce downtime and SLA breaches by identifying high-impact vulnerabilities early; 4) Strengthen security across third-party integrations and vendor ecosystems; 5) Differentiate through security assurance in competitive SaaS and tech markets; and 6) Demonstrate resilience and compliance requirements to customers, partners and regulators. Testing supports standards such as:
SOC 2 Type II, PCI DSS v4.0, NIST SP 800-115, ISO/IEC 27001, GDPR, PIPEDA, NIS2 Directive
Recommended Services for Technology & SaaS
Validate Your Defenses
Packetlabs’ Purple Teaming brings offensive and defensive experts together to test your detection and response capabilities against real-world technology attack scenarios. Our Red Team simulates adversary tactics targeting cloud platforms, APIs, and software supply chains, while your blue team defends in real time. Through collaborative exercises, both teams strengthen their effectiveness, improve coordination, and refine security operations.
The Impact: Technology firms face constant threats to cloud infrastructure, customer data, intellectual property, and software supply chains. Attackers exploit vulnerabilities in APIs, CI/CD pipelines, and third-party integrations to move laterally and disrupt operations. Purple Teaming validates whether your defenses can detect, respond, and contain live attacks before they impact platform availability, compromise customer trust, or erode market reputation.
Packetlabs: Uncompromising Standards
Identify Risks Before They Become Headlines
We’re committed to the greater good, and that includes your right to security and privacy. With an exceptionally trained team and robust testing methodologies, we go beyond checkboxes to deeply understand your unique penetration testing needs. With our consultative approach, we ensure that our clients understand our reports and assessments.
Convert checklists into real-time business outcomes.
Go Beyond the OSCP-Minimum
On top of employing only OSCP-minimum certified ethical hackers, our testers are rewarded for continuing to expand on their cybersecurity education–meaning that their expertise is constantly evolving to match emerging threats and technologies.
Go beyond the checkbox with North America's best pentesters.
Commit to Quality Business Impact Reports
Packetlabs goes beyond a basic vulnerability scan. Every finding is manually verified by our CREST-accredited team to ensure zero false positives. Our interactive reports illustrate real-world impact with reproducible steps that enable IT and security teams to act swiftly.
The result? We make it easier to secure executive buy-in for necessary investments while helping you maintain platform uptime, game fairness, and operational resilience.
Partner with us to proactively protect what matters most.
Ready For More Than a VA Scan?
Packetlabs is a SOC 2 Type II-accredited penetration testing company, committed to 95% manual testing, proprietary EDR bypass techniques, zero outsourcing, and zero false positives.
We go beyond surface findings to deliver business impact analysis, clear attack-path narratives, and complementary retesting on applicable services, giving you confidence that every gap is closed. Curious what was missed in your last pentest?
Key Statistics for the Technology and SaaS Sector
52%
of data breaches in the technology industry compromise customer PII, including customer names, credit card numbers, and other information. 40% of breaches compromise employee PII, with the average time to identify and containing a data breach clocking in at over 277 days.
84%
of tech organizations report that phishing was the initial attack vector of the majority of breaches. The average downtime after a successful attack in the industry is over 22 days; 20% of organizations that experienced a data breach have paid $250,000 or more in fines.
22%
is the percentage that successful breaches are costing organizations is growing by year-over-year. The average cost of a data breach in the tech sector is $4.66 million, with only 33% of data breaches identified by an organization’s internal security team.
Resources
Penetration Testing Methodology
Our Penetration Security Testing methodology is derived from the SANS Pentest Methodology, the MITRE ATT&CK framework, and the NIST SP800-115 to uncover security gaps.
Download Methodology
Penetration Testing Sample Report
Take a look at our sample infrastructure penetration testing report to get a better understanding of what information will be delivered in the final report.
Download Sample Report
Ransomware Penetration Testing Sample Report
Take a look at our sample Ransomware Penetration Testing report to get a better understanding of what information will be delivered in the final report.
Download Sample ReportRelated Posts
January 17 - Blog
Why Companies Are Being Denied Cyber Insurance Coverage
The number of companies being denied cyber insurance coverage are increasing. We discuss some common reasons why this trend is occurring and how you can improve your chances of being approved.
July 24 - Blog
What Are the Elements of High-Quality Penetration Testing?
What are the elements of high-quality penetration testing? Our team of ethical hackers details how to differentiate high-quality vs. low-quality tests, and when to opt for pentesting over a VA scan.
October 13 - Blog
The Pros and Cons of Vendor Rotation for Penetration Testing
Our ethical hackers cover the pros and cons of vendor rotation for penetration testing in today's blog.
